Meditation is the art of consciously zoning in on the unconscious. Take breathing as an example. Only when you focus on inhaling and exhaling do you realize that you usually breathe unconsciously. Similarly, the pandemic made us realize that things we do unconsciously each day can no longer be taken for granted.

This is also true in the workplace. Before the pandemic, it was second nature to come into the office and meet people face to face. But that all changed as the safety of our people and clients became our top priority and we had to look for new ways of doing things. Through a process of trial and error, we realized that we could operate remotely. Of course, digital tools and the efforts of our people played a huge part in making this possible. Indeed, changes that would nor…